Johnson Gage & Inspection, Inc.
Job Description
Receives incoming calls for customer scheduling and support
Demonstrates a positive team attitude while working with colleagues
Transfers complex calls efficiently to appropriate staff members to be addressed
Assists with researching and implementing new technology and data entry
Works in a team environment to address customer needs
Processes incoming calls and provides customer assistance where necessary
Ability to assist the shipping and receiving department when requested
Job Requirements
Have a high school diploma, GED, or be currently enrolled
Be able to lift or carry 20 pounds
Previous retail, sales, manufacturing, or customer service experience is helpful
Strong written communication skills and CRM experience (such as Salesforce or similar online platforms) a plus
Excellent verbal communication skills are a must
Benefits
Health and Dental Insurance for Individuals and Families through BCBS of Kansas
Optional Retirement Contributions with Company Match (up to 3%)
Paid Vacation
About the Company
Johnson Gage and Inspection (JGI) began in May of 1988 in Wichita, KS, in response to the need of many local companies for a calibration provider familiar with the practices and standards of the aerospace and general manufacturing industries. JGI set out to be the preferred choice for calibration, certification, and inspection by offering high quality service and fast turnaround at a lower cost. Our office has a family atmosphere and offers a great benefits package + flexible weekday hours.